Privacy Statement

We care about your privacy.

Mindshift cares about the privacy of our customers and website visitors. We don’t collect a large amount of personal information about individuals but, where we do, we treat it with care and respect. It’s important to us that you have control over the information we collect and use about you, so here’s a few words about our privacy practices.

We only collect the personal information we need to provide services

We may collect personal information in a number of ways, but will only collect the information we really need to provide a service. If you use this website to send us an enquiry, we will collect your name, email address and some other identifying details.

·If you sign up to our newsletter, we collect your email address to stay in touch with you (see more on this below), and we also track who opens or clicks on content in our newsletters.

·If you register for a workshop or other event, we collect your name, contact information, your position and the organisation you work for.

·We do not collect any identifiable information about you when you just browse the website. We use Google Analytics, which uses first-party cookies to generate reports on who visits our website and which bits you look at. This information isn’t identifiable though, and we can’t tell who you are. You can find out more about how Google Analytics works here and here (including how to block it).

We keep the personal information we hold safe and secure

The personal information we collect is held by Mindshift Limited using our trusted cloud-based data storage provider, Microsoft Office 365. Occasionally, personal information may also be held locally by Mindshift. Wherever the information is held, we take all reasonable steps to ensure that it is safe and secure.


All our devices are password protected, and we use SharePoint permissions to control access to folders and files. Where a contractor needs to access a particular file or document in order to provide a service for us, they are given access only to that file or document. We share documents with our customers using access controlled Teams sites. We have 2fa enabled on our cloud services including O365 and we use LastPass to manage all passwords.

We use and disclose personal information only to provide services

We’re very clear about the use and disclosure of the information we hold, whether it relates to an individual or a business. We use the information we collect only to provide the services sought from us or to communicate with you. We will not disclose personal information unless we have either obtained customer consent to do so or are required to by law.

If you’re one of our customers, or you attend a public workshop or training session with us, we’ll add you to our email database unless you tell us you don’t want to. We’ll only email you with information we think might be of interest to you, we won’t share your email with anyone other than our email service provider (Mailchimp), and you can unsubscribe at any time. We collect information about email opens and clicks so we can see what people are interested in. 

You can ask us for a copy of your information at any time

If you want to know what personal information we hold about you, you can ask us for a copy at any time. You can also ask us to correct the information we hold about you if you think it is wrong.

To request access to, or correction of, your information, simply email us at admin@mindshift.co.nz.

Just ask us if you have any other questions or concerns

We’re here to help. If you think we’ve done something wrong or you want to ask us for more detail about our privacy practices, then send us an email at admin@mindshift.co.nz and we’ll get back to you as soon as we can.